Shipping Policy.

Processing Time

Orders placed before 2 PM ET on a business day are processed and shipped the same day. Orders placed later, on weekends, or on U.S. public holidays ship the next business day.

Blood Line pairs are hand-numbered and the final cell is embroidered with your gym’s name before dispatch — allow an additional 5–7 days of production for these.

Delivery

All orders ship from Fulfillment Hub USA LLC, 3450 NW 115th Ave, Doral, FL 33178, USA.

Estimates exclude weekends, U.S. public holidays and any customs clearance time on international orders.

Carriers

• United States — USPS, UPS, FedEx
• International — DHL Express, FedEx International, USPS International
• A tracking number is emailed the moment your package is picked up

Duties, Taxes & Customs

Sales tax, where applicable, is calculated at checkout. No additional charges on delivery.

The price shown does not include import duties or local taxes — these are set by your country’s customs authority and payable by the recipient on delivery. Customs clearance can occasionally add 1–7 days; this is between your local customs office and the carrier, and outside our control.

Address Changes

Need to change your address? Email support@ultimatesociety.co within 2 hours of ordering. After that the warehouse has likely picked your package and we cannot intercept it.

We are not responsible for orders shipped to an incorrectly entered address. If a package returns to us as undeliverable, we will arrange a reshipment (additional shipping fee) or a refund minus handling cost.

Tracking

• Tracking number issued by email when your package leaves the warehouse
• Tracking link also in your order confirmation and account dashboard
• Carrier tracking can lag by up to 24 hours

Lost or Damaged

If your package shows delivered but you can’t find it, see section 05.9 of the Refund & Returns Policy. If a package arrives visibly damaged, refuse delivery if possible and contact us with photos within 48 hours.

Restrictions

For legal and logistical reasons we currently do not ship to countries under active U.S. trade sanctions, or to a small number of territories where delivery is unreliable. If your country is unavailable at checkout, this is why.